eduroam for users

If you are a student, researcher or staff from eduroam participating colleges/universities, then you can start benefiting from a simple, easy and secure Wi-Fi connectivity from hundreds of hotspots in Ireland (and thousands around the world!).

Click here to learn more about what eduroam is and how it works.

Benefits of eduroam to you:

  • Free Wi-Fi connection on the go
    eduroam gives you seamless internet connectivity in all participating locations. Click here to view all locations where you can access eduroam.
  • Easy to use
    Once you’ve connected for the first time you never need to enter your details again, eduroam will automatically connect you whenever you’re in range of an eduroam enabled hotspot.
  • Safe to use
    eduroam is based on the most secure encryption and authentication standards in existence today. Its security by far exceeds typical commercial hotspots.
  • Global service
    You can use eduroam not just in Ireland, but in 100+ countries. Take a look at the global eduroam map to browse thousands of hotspots around the world: https://eduroam.org/where/

Start using eduroam

Check if your college/university is an eduroam participant. Click here to view the list.

If yes, great! The best thing to do is to get in touch with the IT Services department or helpdesk of your organisation for assistance.

If not, you can discuss the benefits of eduroam with the IT services department of your organisation and encourage them to get in touch with us.

Get eduroam on your device

Some participating colleges/universities allow you to avail of eduroam CAT – a Configuration Assistant Tool and some institutions have a different solution in place.

If your college/university is using eduroam CAT, then you can follow the instructions below.

Android 8 or later

  1. Install the geteduroam app from Play Store.
    Note: Do not uninstall the geteduroam app once you are finished as this will break the ability of the device to use eduroam Wi-Fi.
  2. Open a web browser on the mobile device
  3. Go to https://cat.eduroam.org
  4. Click on “download your eduroam installer” and follow the instructions. Enter the appropriate eduroam username and password when prompted.

If you encounter any problems, please contact the IT Services department or helpdesk of your organisation for assistance.

Android 7 or earlier

  1. Install eduroam CAT app from Play Store.
    If the Android device can’t use Play Store, then an alternative is to download the eduroam CAT app from GitHub instead.
    Note: Do not uninstall the geteduroam app once you are finished as this will break the ability of the device to use eduroam Wi-Fi.
  2. Open a web browser on the mobile device (Note: If using an Apple device, the user must use the Safari web browser for this)
  3. Go to https://cat.eduroam.org
  4. Click on “download your eduroam installer” and follow the instructions. Enter the appropriate eduroam username and password when prompted.

If you encounter any problems, please contact the IT Services department or helpdesk of your organisation for assistance.

Other devices

  1. Open a web browser on the mobile device (Note: If using an Apple device, the user must use the Safari web browser for this)
  2. Go to https://cat.eduroam.org
  3. Click on “download your eduroam installer” and follow the instructions. Enter the appropriate eduroam username and password when prompted.

If you encounter any problems, please contact the IT Services department or helpdesk of your organisation for assistance.

eduroam for Users - FAQs

I would like to use eduroam. What should I do?

First of all, check if your college/university is an eduroam participant. Click here to view the list.

If yes, great! Get in touch with the IT Services department or helpdesk of your organisation for assistance.

If not, you can discuss the benefits of eduroam with the IT services department of your organisation and encourage them to get in touch with us.

I forgot my eduroam password. Can I get a new one?

We are sorry to hear that you have forgotten your password. eduroam accounts are managed by the institution which issued the account to you. Please contact the IT department of the institution which originally created your account to have your password changed or reset.

How to get eduroam on my device?

Get in touch with the IT Services department or helpdesk of your organisation for assistance with configuring your mobile device or laptop for eduroam use. Alternately, go here for more information.

Can anyone use eduroam?

eduroam in Ireland is currently available to most third-level students, staff and researchers. To see if your college/university offers eduroam, visit here or contact the IT department in your organisation.

Is there a list of eduroam locations?

You can find current eduroam locations here. We will update them throughout the year.

Is eduroam safe to use?

eduroam is based on the most secure encryption and authentication standards in existence today. Its security by far exceeds typical commercial hotspots.

eduroam requires the use of 802.1x which provides end-to-end encryption to ensure that your private user credentials are only available to your home institution (your college/university). The certificate of your home institution is the only point you need to trust regardless of who operates any intermediate infrastructure.

Be aware though that when using the general Internet at an eduroam hotspot, the local site security measures at that hotspot will apply to you as well. For example, the firewall settings at the visited place may be different from those you are used to at home, and as a guest, you may have access to fewer services on the Internet than you have at home.

Can college staff access eduroam?

In general, lecturers and college staff from participating institutions can access eduroam. The best thing to do is to get in touch with the IT department in your institution and they will be able to answer your questions about accessing eduroam.

Why eduroam isn’t available near me?

We are working on enabling eduroam in as many places as possible. Keep an eye on our website as we will update the locations throughout the year.